CONSUMER SATISFACTION STUDY OF PUBLIC FOOD SERVICES

Simona Cristina Constantinescu, Manuela Dora Orboi, Carmen Simona Dumitrescu, Alexandru Ivanic

Abstract


Quality is a strategic tool of the global management of organizations because it determines, to the highest degree, the competitiveness of products, services, firms, companies on a domestic and international level. The large volume of new knowledge about the quality of products and services, the importance and implications of quality on economic and social indicators, are just some of the arguments in favor of the need for each organization to make special efforts for professionalism in the approach to quality. In terms of food security, it is the guarantee of each individual, permanently, in any place, or time/moment of access to a sufficient and healthy diet, which allows him a satisfactory diet, for a healthy and active life.


Keywords


consumers; quality; public food services; particularities.

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Copyright (c) 2024 Simona Cristina Constantinescu, Manuela Dora Orboi, Carmen Simona Dumitrescu, Alexandru Ivanic

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LUCRĂRI ȘTIINȚIFICE MANAGEMENT AGRICOL

ISSN print 1453-1410
ISSN online 2069-2307
(former ISSN 1453-1410, E-ISSN 2069-2307)

PUBLISHER: AGROPRINT Timisoara, Romania
PAPER ACCESS: Full text articles available for free
FREQUENCY: Annual
PUBLICATION LANGUAGE: English

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Banat`s University of Agricultural Sciences and Veterinary Medicine “King Michael I of Romania” from Timisoara
Faculty of Management and Rural Tourism
300645, Timisoara, Calea Aradului 119, Romania

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