TOURIST SERVICES - MOBILIZING FACTORS OF EMPLOYMENT

Abstract

The development of tourism has several consequences on the use of human resources for the purposes of creating new jobs, determining a relatively high level of professional training structures. The specificity of tourist activity, its complexity, the multitude and variety of components, will influence  the staffing needs and its structures on their requirement for training and selection, on the employment efficiency. Human resources in tourism have an important role in boosting demand, creating an atmosphere of relaxation, making the purchase decision, forming and maintaining of interest and sympathy for a certain touristic product or holiday destination, hotel or catering unit, transport or  recreational facilities, respectively in determining tourist return. The particularities of the work in tourism influence directly the number and dynamics of employees, their structure, the labor productivity level, co-interest systems, selection and recruitment policies and training organization