IMPROVING SALE TECHNIQUES BY COMMUNICATING WITH CUSTOMERS

Alexandra Liliana Vuici, Gabriela Popescu, Cristina Denisa Babcsanyi, Iasmina Iosim

Abstract


The main motivation of the paper was the curiosity about the clients' opinion regarding the importance of communication in improving sales. The theme was chosen because customer satisfaction is the heart of a successful business, studies that cover and develop this issue need to be presented in order to improve communication techniques used in sales. Conducting researches implies having an accurate idea about the market you are trying to conquer or to maintain. Therefore, appealing to the most accessible media - people, to promote your products is the best way to reach your goals in communication and marketing


Keywords


communication; sales; techniques; marketing

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References


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Copyright (c) 2019 Alexandra liliana Vuici, Gabriela Popescu, Cristina Denisa Babcsanyi, Iasmina Iosim

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LUCRĂRI ȘTIINȚIFICE MANAGEMENT AGRICOL

ISSN print 1453-1410
ISSN online 2069-2307
(former ISSN 1453-1410, E-ISSN 2069-2307)

PUBLISHER: AGROPRINT Timisoara, Romania
PAPER ACCESS: Full text articles available for free
FREQUENCY: Annual
PUBLICATION LANGUAGE: English

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Banat`s University of Agricultural Sciences and Veterinary Medicine “King Michael I of Romania” from Timisoara
Faculty of Management and Rural Tourism
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